Cancellation policy
Honey Pot Farmstead Subscription Policy
Thank you for subscribing to Honey Pot Farmstead’s Mangalitsa Hog Share Subscription. Our goal is to provide you with a reliable and convenient way to enjoy premium, pasture-raised pork delivered from our farm to your hSome items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.ome.
Payment & Billing
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You may choose to pay all at once (annual upfront) or be invoiced per delivery.
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Delivery can be set for monthly, quarterly, or annually, depending on your preference.
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If you select invoicing, you’ll be billed shortly before each scheduled delivery.
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If you select annual upfront, the full subscription amount is due at sign-up.
Delivery
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Local deliveries are made on Tuesdays within our service area.
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Shipping may be arranged for addresses outside our standard delivery area (additional fees may apply).
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Customers are responsible for ensuring someone is available to receive and properly store their order at the time of delivery.
Custom Cut Sheet
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After subscribing, you’ll receive a custom cut sheet to select your preferences (for example: chop thickness, ham preparation, sausage flavors, bacon cure, etc.).
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If we do not receive your completed cut sheet before your processing date, we will use our standard farm cut sheet to process your order.
Changes & Cancellations
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Subscription changes (delivery frequency, flavor preferences, etc.) may be requested by contacting us at least 14 days before your next scheduled delivery.
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Cancellations must be requested in writing at least 30 days before your next scheduled delivery. Refunds for unused portions of annual subscriptions are reviewed on a case-by-case basis.
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We reserve the right to adjust or substitute cuts of meat if certain items are unavailable due to seasonal yield or processing limitations.
Refunds & Replacements
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Due to the perishable nature of our products, all sales are final.
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If there is an error with your order or you receive a defective product, please notify us within 48 hours of delivery. We will work with you to correct the issue through replacement or credit.
Contact Us
For questions or changes to your subscription, please contact us at:
Email: farmer@honeypotfarmstead.com
Phone: 903-884-6639
By purchasing a Hog Share Subscription, you agree to this policy.